Starting Therapy
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I use an online booking system, which you can access via the Book Appointment buttons on this website.
Book Appointment
You’ll be invited to create a secure client profile, after which you’ll be able to view my current availability and book an initial session at a time that suits you.
If you’re unsure whether you’d like to proceed straight to a first session, I also hold a small number of 10-minute free online consultation slots each week. These are intended as an opportunity for you to ask questions and get a sense of whether working together would feel like a good fit, before committing to therapy.
Further information about how your data is handled when using the booking system can be found in the Privacy & Confidentiality section below. -
Yes. If you would like to make contact before booking a session, you can do so through the secure messaging function within the online booking system. Once you’ve created a client profile, you’ll be able to message me directly.
Create a Client ProfileSome people prefer to book a brief free 10-minute consultation call, while others simply want to ask a question or clarify practical details first. Either option is fine — you’re welcome to take the step that feels most comfortable for you.
Further information about how your data is handled when using the booking system can be found in the Privacy & Confidentiality section below. -
The first session is an opportunity for us to begin understanding what has brought you to therapy and what you’re hoping for from it. I’ll invite you to talk about what’s been going on for you, at a pace that feels manageable, and we’ll start to form a shared understanding of the difficulties you’re experiencing.
I may ask questions to help clarify your situation and any relevant background, but there’s no expectation to cover everything straight away. The aim of the first session is not to arrive at answers immediately, but to establish a working focus and to get a sense of how it feels to work together.
If you’re coming with a clear preference for short-term therapy, we’ll take that into account from the outset. In those cases, the work is often more focused and directive, with an emphasis on identifying priorities and getting started more quickly, rather than spending extended time in open-ended exploration.
We’ll also cover practicalities and next steps, so you can decide whether you’d like to continue.
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No. Most people come to therapy knowing something isn’t working, but without a clear sense of how to name it or which type of therapy might help. That’s not something you need to have worked out in advance.
As a Counselling Psychologist, my role is to help make sense of what’s going on and to think with you about how we work with it. This may involve drawing on different therapeutic approaches, depending on what best fits you, your goals, and the difficulties you’re facing.
If you do have a preference — for example, for more structured or more exploratory work — that’s something we can take into account. Equally, it’s fine if you don’t. We can develop a way of working together as things become clearer.
If you’d like a fuller picture of how I work and how different approaches are integrated in practice, you can find more detail in the How I Work section of this website.on what best fits you, your goals, and the difficulties you’re facing.
Finding the Right Therapist
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I work with adults aged 18 and over, and with a wide range of difficulties commonly seen in adult psychological therapy. This includes anxiety, depression, low self-esteem, relationship difficulties, trauma-related difficulties, addiction, and questions around identity, meaning, and life direction.
I have experience working with people experiencing panic, health anxiety, and a range of phobias, as well as those who feel stuck in cycles of avoidance, fear, or constant vigilance. I also work with people who have received diagnoses such as generalised anxiety disorder, obsessive–compulsive disorder, social anxiety, post-traumatic stress, and behavioural addictions.
I work with difficulties related to drug and alcohol use, including dependence, loss of control, and the emotional or relational patterns that often sit around substance use.
Many people I work with do not arrive with a clear diagnosis, or find that diagnostic labels don’t fully capture their experience. Rather than working to fixed categories, my focus is on understanding how your difficulties have developed, what may be keeping them going, and how we can work with them in a way that fits you.
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Yes. Part of working ethically is being clear about the limits of my competence and the kind of support I’m best placed to offer.
I do not currently work with children or adolescents, and my practice is for adults aged 18 and over only.
There are also some difficulties I do not currently work with, including active psychosis, and situations that require intensive, crisis-level, or inpatient support. These difficulties often benefit from more specialist or multidisciplinary care than I am able to provide in private practice.
I also do not provide detoxification or acute substance withdrawal support. Where drug or alcohol use is part of the picture, I work psychologically with the emotional, relational, and behavioural aspects involved, while medical support for withdrawal needs to be provided elsewhere.
If it becomes clear that another form of help would be more appropriate, I would discuss this with you openly and, where possible, support you in finding suitable alternatives.
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Both online and in-person therapy can be effective and meaningful, and there isn’t a single option that is “better” for everyone. What tends to matter most is whether the format allows you to feel able to engage, speak openly, and attend sessions consistently.
In my experience, many people find that online therapy works very well, particularly when it allows them to access support more easily, fit sessions around work or caring responsibilities, or feel more at ease in their own space. For these reasons, most of my current work takes place online.
I am based in the Guildford area, and I offer a limited number of in-person sessions. As I work from rented therapy rooms, in-person appointments are arranged by contacting me first, so we can discuss availability and whether this would be the right option for you.
The focus of the work remains the same in either setting. The therapeutic relationship, the quality of attention, and the willingness to engage with what matters are far more important than the medium itself. We can also review this together over time if your circumstances or preferences change.
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If it becomes clear that I’m not the right person to support you, I would talk this through with you openly and respectfully. This might happen early on, or it may emerge later as the work develops.
Therapy works best when there is a good fit between what someone is looking for and what a therapist is able to offer. If another form of support would be more appropriate, we can think together about alternative options, including signposting or referral where possible.
Where helpful and with your consent, I can also liaise with another professional to support a transfer of care. This might include sharing relevant information with a GP, psychiatrist, or another therapist, to help ensure continuity and reduce the need for you to repeat your story unnecessarily.
Raising questions about fit is not a failure of therapy. It’s part of working thoughtfully and ethically, and my aim would be to support you in finding the help that best meets your needs, even if that is not with me.
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A Counselling Psychologist is trained to work psychologically with a wide range of emotional, relational, and behavioural difficulties, with a strong emphasis on understanding the person in their life context, rather than reducing difficulties to diagnostic labels alone.
My training involved doctoral-level study alongside extensive supervised clinical practice, with a focus on assessment, psychological formulation, and therapeutic work across different approaches. This means I’m trained to think carefully about what is happening for you, how your difficulties may have developed, and what kind of therapeutic work is likely to be most helpful.
Counselling Psychology places particular value on the therapeutic relationship, collaboration, and working in a way that is ethically grounded and reflective. The aim is not simply to apply techniques, but to offer a psychologically informed space that supports meaningful and lasting change.
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In practice, the differences between therapists are often less clear-cut than job titles suggest. Many professions overlap in the work they do, and research consistently shows that the quality of the therapeutic relationship matters more than the specific model or label.
That said, people often come across a range of titles. Very broadly speaking:
Counsellor – usually trained to work therapeutically with emotional and relational difficulties; training routes and depth can vary.
Psychotherapist – often trained in a specific therapeutic model (such as psychodynamic or CBT), with a focus on in-depth psychological work.
Clinical Psychologist – trained at doctoral level, often working with more severe or complex mental health presentations, frequently within NHS or multidisciplinary settings.
Counselling Psychologist – doctoral-level training with an emphasis on psychological formulation, integration across approaches, and working with the whole person in context.
There is significant overlap between these roles, and the title alone doesn’t tell you how someone works in practice.
What tends to matter most is how a therapist works, rather than the label they hold. My approach is integrative and evidence-guided, meaning I aim to understand what is happening for you and to draw on different ways of working where they are likely to be helpful. At times this may involve structured, focused work; at other times it may be more exploratory and reflective.
Alongside this, I place particular importance on working ethically and transparently, being clear about boundaries and limits, and engaging with the work in a way that is both compassionate and honest. For many people, these qualities matter more than professional distinctions.
If you’d like to know more about my background, values, and how I approach therapy in practice, you can find further detail on the About Me page of this website.
How Therapy Works
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Sessions are scheduled as 50-minute appointments. This provides a clear structure for the work, while allowing enough time to explore what feels important and to bring the session to a thoughtful close.
Appointments are spaced with time between them, rather than running back-to-back. This gap allows me to prepare for each session and reflect on the work, helping ensure that each person is met with care and attention rather than being rushed.
In practice, sessions may occasionally run slightly over or under, depending on what we are working with. The intention of the 50-minute frame is not rigidity, but to provide a reliable and boundaried structure that supports the work over time
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Most people attend therapy once a week, particularly at the beginning. Meeting regularly helps maintain continuity and allows the work to build momentum, rather than starting afresh each time.
I tend to hold more space for ongoing or time-limited blocks of work, where sessions take place consistently over a period of time. Working in this way usually allows us to go deeper, notice patterns as they unfold, and build on what has been explored from one session to the next.
Some people also use therapy more flexibly, for example by returning for a small number of sessions during a difficult period or when old patterns resurface. I do keep a limited number of appointments available for this kind of work, though these spaces are more constrained than regular weekly slots. Current availability is shown within the online booking system.
The frequency and structure of sessions can be discussed and reviewed together, so that the way we work supports both the depth of the therapy and what is realistic for you
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Therapy can be short-term or longer-term, depending on what you’re coming with and what you’re hoping to work towards.
Some people come for a defined period of time, such as a set number of sessions focused on a particular difficulty or transition. Others stay longer when working with more established patterns, relational themes, or longer-standing difficulties.
Rather than fixing an end point at the outset, I see the length of therapy as something that is shaped by the work itself. We can check in about progress and direction, and bring the work to a close when it feels that its purpose has been met.
The aim is not therapy for its own sake, but work that feels meaningful and appropriately contained.
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Therapeutic change isn’t always immediate or linear, but over time many people notice shifts in how they relate to themselves, to others, and to the difficulties that brought them to therapy.
For some difficulties, change can be gradual, showing up as increased clarity, emotional tolerance, or a loosening of long-standing patterns. In other cases, change can be more noticeable and abrupt. For example, some people working with panic notice a sudden reduction in symptoms once key fears or maintaining patterns are understood and addressed.
We’ll pay attention to changes both inside sessions and in day-to-day life, including whether situations feel more manageable, responses feel different, or your relationship to distress begins to shift.
Checking in on how the work is going is part of the process. We can review things together, reflect on what feels helpful or unhelpful, and adjust our focus if needed. Your sense of whether therapy is making a difference is an important part of that conversation.
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At times, therapy can feel challenging. Looking honestly at patterns, emotions, or situations that have been avoided or managed for a long time can bring up discomfort or uncertainty.
A key part of the work is staying within what is often referred to as your window of tolerance — the range in which difficult experiences can be explored without becoming overwhelming or leading to shutdown. Working within this range helps ensure the work remains contained and workable, rather than destabilising.
Over time, working in this way allows capacity to build gradually. As understanding develops and experiences are worked through safely, many people find that their ability to meet difficult thoughts or feelings increases, and their window of tolerance widens. This process is central to developing psychological resilience.
If something feels too much, or not helpful, we can talk about it openly and adjust the pace or focus. Therapy is not about forcing change, but about working carefully and collaboratively so that resilience can grow without losing stability
Practicalities & Costs
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Online sessions take place through a secure client portal.
Once you’ve created a client profile and booked a session, you’ll have access to a login area (linked from the homepage). This gives you access to your personal dashboard, where you can see upcoming appointments, past sessions, payments, and other relevant information.
Before your first online session, you’ll be asked to check that your microphone, camera, and internet connection are working. Doing this in advance helps ensure the session can begin smoothly and avoids unnecessary disruption once we start.
On the day of your session, you’ll be able to join the appointment directly from the portal, without needing to download additional software. Everything is kept in one place to make the process as straightforward as possible.
If you have any difficulties accessing the portal or setting things up, you’re welcome to message me via the system, and I’ll help where I can
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The cost of a standard online session is £100 per 50-minute appointment.
The cost of a standard in-person session is £120 per 50-minute appointment.Session costs are transparent, with no additional charges beyond the appointment itself.
The cost reflects the time, training, and clinical responsibility involved in the work, as well as the preparation and reflection that sit around each session. If you have questions about costs or want to check practical details before booking, you’re welcome to get in touch via the booking system.
The current session costs are always shown clearly when booking, so you can make an informed decision before committing.
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Yes. I am registered with several of the UK’s major private health insurers, including Bupa, AXA Health, Aviva, and Vitality.
If you plan to use insurance, please obtain authorisation from your provider before our first session and share the relevant details with me. I will then invoice your insurer directly where appropriate.
If there is any excess or part of the fee not covered by your policy, this would simply be payable by you.
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Sessions are paid for online through the secure booking system. Payment is taken per session, rather than as a lump sum.
If you choose to book a series of sessions in advance (for example, 6 or 12 sessions), you do not pay for these all at once. Instead, payment is taken automatically before each individual session, usually around 48 hours in advance.
This means you can book ahead to secure regular appointments, while still having control and flexibility. If you cancel a future session within the agreed notice period, the payment for that session will not be taken.
It’s understandable to feel some hesitation about paying in advance, particularly if therapy is new or you’re committing to several sessions. This system is designed to keep things clear and predictable, while avoiding the need for invoices or large upfront payments.
If you have any questions about how payments work, or if something doesn’t feel clear, you’re welcome to message me via the booking system, and I’ll be happy to clarify.
Full details are set out in the Payment & Cancellation Policy linked in the website footer
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Sessions are paid for at the time of booking via the online booking system. This helps keep things clear and reduces the need for invoicing or follow-up around payment.
If you need to cancel or reschedule a session, I ask for at least 48 hours’ notice. Sessions cancelled with sufficient notice can be rescheduled or refunded, depending on your preference.
Sessions cancelled with less than 48 hours’ notice, or missed without notice, are usually charged in full, as the time has been reserved specifically for you and cannot easily be offered to someone else.
If I need to cancel a session for any reason, you will of course not be charged, and you’ll be offered either a full refund or an alternative appointment.
I recognise that unexpected circumstances do arise. Where there are exceptional situations, these can be discussed openly, and I aim to approach this with fairness and care while still maintaining clear boundaries around my availability.
Further information about payment, cancellations, and refunds is available in the Payment & Cancellation Policy linked in the website footer. These terms are also outlined in the initial consent information, which you’ll be invited to read before your first session.
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If a session is missed or forgotten without 48 hours notice, it is usually charged as if attended. This is because the time has been set aside specifically for you and cannot be reallocated at short notice.
Most missed sessions happen simply because of forgetting or losing track of time, which is very human. To help with this, the booking system sends automatic appointment reminders ahead of each session. You can opt out of these reminders at any point if you prefer not to receive them.
If something unexpected happens, or if you’re unsure how the policy applies in a particular situation, we can talk about it openly. While the policy provides a clear frame, I aim to approach situations with fairness and care.
Further information about how missed or forgotten sessions are handled is available in the Payment & Cancellation Policy linked in the website footer.
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Yes. What you share in therapy is treated as confidential, and privacy is a fundamental part of the work. Sessions are intended to be a space where you can speak openly, knowing that what you say is handled with care and respect.
Confidentiality applies both to the content of sessions and to your personal information. I keep brief clinical notes, which are stored securely and only used to support the therapeutic work.
Your information is not shared with anyone else without your knowledge or consent, except in the limited circumstances outlined below.
Full details are set out in the Privacy Notice linked in the website footer. -
Confidentiality is a central part of therapy, but there are some important limits that it’s helpful to be aware of from the outset.
I may need to break confidentiality if there is a serious risk of harm to you or to someone else, or if I’m legally required to share information. Wherever possible, I would aim to discuss this with you first, unless doing so would increase risk.
As part of safe and ethical practice, I also discuss my work in professional supervision. This allows me to reflect on the work and ensure I’m offering the best possible care. Any material shared in supervision is anonymised, and your identity is not disclosed.
Full details about confidentiality and its limits are set out in the Privacy Notice, which is available via the website footer and as part of the initial consent information.
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I take the protection of your personal data seriously. Information is stored securely using a dedicated online client portal system designed specifically for healthcare and therapy services, and which operates in line with GDPR requirements.
Through this system, your information is kept in a secure, password-protected environment. This includes your contact details, appointment history, and payment records. I keep brief clinical notes to support the therapeutic work and maintain continuity; these are stored securely and are not shared with anyone else without your consent, except in the limited circumstances outlined in the confidentiality section.
You have the right to access your personal data, including therapy records, and to request corrections if something is inaccurate. If you would like to make a request, you can contact me directly and we can discuss the process together.
Full details about how data is stored, your rights under data protection law, and how long information is retained are set out in the Privacy Notice, which is available via the website footer.
Privacy & Confidentiality
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You’re welcome to contact me between sessions via the secure messaging function in the client portal. This is usually the best way to get in touch if you have a practical question, need to clarify arrangements, or want to share something brief.
I don’t typically offer therapeutic support outside of sessions, as the work is best contained within the protected space of the session itself. Keeping clear boundaries around contact helps ensure that therapy remains focused, effective, and sustainable.
If something feels important to bring, you’re encouraged to note it down and bring it to your next session, where we can explore it properly together. -
I’m not able to provide urgent or crisis support outside of sessions. If you’re feeling at risk of harming yourself or someone else, or if you need immediate help, it’s important to seek support straight away.
In the UK, this may involve contacting your GP, calling NHS 111, attending A&E, or contacting the emergency services.
You can also contact Samaritans, who offer confidential emotional support, 24 hours a day: Call free on 116 123, or visit their website for live chat and email options.
If you’re not in immediate danger but are struggling between sessions, you’re welcome to note what’s coming up and bring it to our next session, where we can work with it in a contained and supportive way.
Details of crisis support options are also included in the initial consent information, so you have them available if needed.
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Yes, where it’s helpful, I can work alongside other professionals involved in your care, such as a GP or psychiatrist.
In some situations, this may also include limited contact with another therapist, for example during a handover or transfer of care. This would usually be focused on supporting continuity and would not involve ongoing joint work.
Any contact with another professional would only take place with your knowledge and consent, and we would discuss together what information feels appropriate to share. The aim is to support you, not to complicate the work or blur roles.
If collaboration feels relevant at any point, we can talk this through openly and decide together what would be most helpful.
Further information about confidentiality and information sharing is available in the Privacy Notice linked in the website footer.
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Therapy usually comes to an end through conversation rather than sudden decisions. Endings may be planned in advance, particularly in time-limited work, or may emerge more gradually as the work develops.
Where possible, I encourage us to talk about endings openly, including giving some space to reflect on what has been helpful, what has changed, and what you may want to carry forward. This can help bring the work to a thoughtful and contained close, rather than stopping abruptly.
If you decide to end therapy, you’re not required to justify that decision. At the same time, if you’re unsure or ambivalent, we can explore that together, as questions about ending can sometimes be meaningful in their own right.
Therapy can also be paused or returned to at a later point. Some people come back for further work after a period of time, while others feel complete and move on. Both are valid ways of using therapy.